TERMS AND CONDITIONS FOR RETURNS & CANCELLATIONS
Holixshop.com in will not be responsible for any incorrect fund transfer against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.
- You can request for return or replacement of a particular ordered product within the window of 7 days once the product is delivered to you.
- Refund Or Replacement is only provided in the case of DAMAGED, DEFECTIVE, OR WRONG ITEM(S) SHIPPED.
- Refund will be issued only after receiving the product in-order at our warehouse/source dispatch location, and found to be the same product originally dispatched, duly ascertained by our quality-check process. Any discrepancy found in the returned product with respect to tag and product mismatch, which validates the return of a wrong product, will not be eligible for return and refund. The same condition of non-eligibility of return & refund will apply, if the product is found in damaged Or used condition as against your declaration of the product being unused.
- The return pickup may take 24 hours to 10 days from the date of applying for return, depending on the pin-code of pickup location. Your patience is very much appreciated.
- Holixshop.com reserves the right for auto cancellation of the order placed if the product is “OUT OF STOCK” within 24-42 hrs. of amount refund.