IS IT NECESSARY TO HAVE AN ACCOUNT TO SHOP ON HOLIXSHOP.COM?
Yes. One needs to register to shop on Holixshop.com by providing the necessary details. Our registration process is fast and free.
HOW DO I KNOW ABOUT MY ORDER CONFIRMATION?
Once your payment is authorised and your order is completed, you will receive an email from Holixshop.com in confirming the order placement. You would be provided with the order number and the details of the order.
HOW DO I CHECK THE CURRENT STATUS OF MY ORDERS ?
Once your order has been confirmed and shipped by us, we will provide you with the Order Tracking I’d in the next 24 hrs, via your registered email I’d, you can get to know the current status of your order.
WHAT IS THE ESTIMATED DELIVERY TIME ?
The delivery time varies from city to city. Typically, it takes 2 to 7 working days for the order to be delivered.
DOES HOLIXSHOP.COM DELIVER OUTSIDE INDIA ?
Yes, we do so. In this case there will be additional shipping charges.
WHAT ARE THE PAYMENT OPTIONS PROVIDED ?
We accept the following forms of payment:
- Credit Card
- Debit Card
- Net Banking
- UPI
- Cash on Delivery – Available only in case of few product categories.
HOW THE DELIVERY PROCESS WORKS ?
Holixshop.com in uses a reputed logistics service provider to deliver products to your door steps. Once your order is placed, one of our logistic partners would pick the product from us and get it delivered it to you.
HOW DO I MAKE THE UNBOXING VIDEO ?
Once you receive the order by our delivery partner, you should video record through your cell phone at the time of opening the package or box with the proper visibility.
MY QUESTION IS NOT LISTED HERE ; HOW DO I REACH CUSTOMER SERVICE ?
BY EMAIL – Please email your inquiries to info@holixshop.com
BY Call / WhatsApp – Please call Or WhatsApp your inquiries to 8090203237